AUTODEKOR s.r.o.-Terms and conditions of use
When you place an order for goods, personal data provided by you can be transferred to a payment provider (e.g., PAYPAL, SKRILL, Gopay), acting as data processor for such data. Such data are only processed by the payment provider in order to process your payment instruction. Your personal data will not be provided to third parties other than the Financial Institutions for the chosen payment method.
We will not sell information about you as an individual or your personal usage of the site.
Credit Card Security
AUTODEKOR s.r.o. do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
f. We do not record any financial details, credit or debit cards
How does AUTODEKOR s.r.o. protect customer information? Security of information
AUTODEKOR s.r.o. has security measures in place to protect against the loss, misuse or alteration of the information you provide. We encrypt your personal information, including your credit card number, when transmitting over the internet, using SSL. Secure Server Certification Authority RSA Data Security Inc. US and a Thawte SSL (Secure Socket Layer), to safeguard your Internet transactions. Thawte, Inc. is a leading provider of Public Key Infrastructure and digital certificate solutions used by enterprises, websites and consumers to conduct secure communications and transactions over the Internet and private networks. Browsers that allow for SSL Technology Ordering from our website require the use of an SSL-compliant browser, such as Netscape 4.0 or later; Microsoft Internet Explorer 5.0 or later; 5.0 AOL client for PCs; or the 5.0 AOL client for Macs. You will not be able to use [Secure Mode] if you have an older version of an Internet browser that does not support secure transactions, of if your computer is located on a local area network (LAN) that uses a firewall that prohibits secure transactions. If [Secure Mode] is not possible, please select one of our off-line options to place your order.
| SHIPPING & HANDLING
We ship all packages via UPS, DPD and GLS services. Dash Trim Kits and production may take up to 4 BUSINESS days (excluding day of purchase). Express manufacturing in 12-24h - possible for additional 20.00 Euro, Can be packed and posted like GIFT!
Due to technology requirements production time for kits in 3D3M materials could be up to 7 BUSINESS days.
Ground shipping time takes up to 2-6 BUSINESS days across EU,
Shipping to P.O. Box or APO addresses may take longer than 10 BUSINESS days!
For your convenient and fast shipping please do not use P.O. Box or APO address as your shipping address if possible.
International shipping may take longer than 10 BUSINESS days depend of destination country.
We are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays.
Note that transit times may vary, particularly during peak period.
| RETURN & EXCHANGE
If you don't like the product you bought you may return it for Refund.
All products must be in perfect condition, in the original packaging and 3M adhesive tape has not been removed.
Custom-made products are not refundable. Please e-mail us at [email protected] to receive Return Authorization Number,
Return Shipping address and Instructions. Return Authorization Number must be visible on the packaging box and customer must provide
tracking number for returned items as soon as package is handed to the carrier. Shipping fee is not refundable!
Buyers are required to pay for return shipping. Custom-made Dashboard kits or kits with custom-made pieces are not refundable.
Any item returned without Return Authorization Number will require additional investigation and actions to locate and process it.
Therefore, investigation charge in amount of 15% of item's price will be added to standard Restocking Fee.
| RETURN ADDRESS
Balog nad Ipľom
991 11 Slovakia
Dash Trim Kits could be returned within 30 days after you received the product and are subject to 20% restocking fee.
Returned items should be received in our office NOT later than 45 days after day of purchase. Absolutely no returns will be accepted after this time.
Exchange of Dash Trim Kits for a different model or for same product in different material
could be made in 30 days after day of purchase and is subject to 30% restocking fee, unless there was our processing error.
Returned kit must be in perfect condition, in the original packaging and 3M adhesive tape has not been removed.
Buyers are required to pay for return shipping. NO returns, refunds or exchanges for exchanged products, unless there was our processing error or product was damaged.
All other items can be exchanged (replaced) with the same unit within 30 days, if damage or factory defect has been spotted upon receipt.
Standard Return procedure applies for all types of exchange, please contact us for Return Authorization Number and instructions.
Cancellation - Orders cancelled on day of purchase will be 100% refunded.
Orders cancelled after day of purchase will be charged 20%-30% (depend of item) restocking fee.
If the order has already shipped, you will need to go through the return process outlined above.
| DAMAGED PRODUCTS
If product has been damaged or mishandled during shipment by COURIER, you must contact your local office and file claim for damage.
Damage occurring in transit is the sole responsibility of the delivering carrier. All claims must be made directly to the carrier by the customer.
Claims must be made at the time package is received or carrier may not honor your claim.
After we receive authorization from COURIER the new products will be shipped to you again.
Please do not return damaged product to us. Contact us for replacement or for return/exchange authorization number and instructions if a return needs to be made.